American Express SafeKey

Welcome to American Express SafeKey Enrollment

American Express provides a testing environment for all SafeKey participants. All 3DS Server (MPI), ACS and SDK Providers must now register with the AMEX Enabled program (www.amexenabled.com) before completing the enrolment form. Issuers and Acquirers should talk to their Technical Relationship Manager to start their enrolment.

SafeKey Merchant Enrollment

To enroll individual merchants onto SafeKey, please visit www.amexsafekey.com, select your country/language and click on the 'Enroll' link.

To enroll multiple merchants, Acquirers or 3DS Server (MPI) Providers can use the batch enrolment template found in Knowledge Base and AMEX Enabled and email it to safekey.merchant@aexp.com

Browser Support

American Express SafeKey is best viewed with a modern browser. Javascript and Cookies are required.

Intended Use:

The American Express SafeKey Logo is provided to SafeKey Participants including merchants, issuers and providers to designate implementation or support of American Express SafeKey. See included Logo Guidelines for use restrictions, size requirements and website placement.

Terms of Usage:

The trademarks, logos and service marks ("Marks") displayed on the Site are the property of American Express and other parties. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of American Express or such third party which may own the Marks. All information and content including any software programs available on or through the Site ("Content") is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes, except as authorized by American Express in writing.

Participants may only download and display the SafeKey logo after completion of Compliance Testing.

By checking this box, I confirm I have reviewed, understand and agree with the terms and conditions in the above Terms of Usage.

American Express SafeKey Certification Frequently Asked Questions

Q.) Are there any prerequisites to becoming Amex SafeKey certified?

A.) Yes, the prerequisites to certification and compliance testing are PA-DSS validation and a copy of your letter from Visa confirming successful completion of 3-D Secure Vendor Compliance Testing.

Q.) Where can I obtain a user ID for the Compliance Test Lab (CTL)?

A.) User access information can be found within the Certification Package sent by the American Express SafeKey Certification Team.

Q.) How do I obtain a certificate and keys for the Compliance Test Lab?

A.) The certificate and keys can be found within the Certification Package sent to you by the SafeKey Certification Team.

Q.) How do I know what test I need to complete in the Compliance Test lab (CTL)?

A.) A Certification Package will be sent to you including the CTL User Guide. The required tests are within the CTL User Guide.

Q.) Where do I post my completed test results?

A.) Please paste and/or attach test results under the “certification” section on amexsafekey.com

Q.) How do I obtain a Production Certificate?

A.) After you complete certification you will receive additional instructions on how to obtain your Production certificate via the CyberTrust/Verizon Certificate Portal.